Find out about delivery costs and how to return a product
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All you need to know about deliverys and how to return a product
Made in the UK
Delivery
Delivery charges for our products can vary depending on the size and weight of the items ordered.
To find out how much your order will be to deliver view your cart and the delivery to a mainland UK address cost will show. Items going to the Scottish Highlands, Ireland, The Channel Islands and other addresses outside of the UK may need to be quoted. Order your item as usual and we will contact you separately with a delivery cost. Items in stock will show on the product page and in stock items will normally be dispatched within 48 hours (excluding weekends) with royal mail or a courier on a 1-2 day delivery service. An email confirmation will be sent to you. Urgent Delivery options are available for many products please do not hesitate to contact us. A lead time may apply to items that are out of stock (ranging from 3 to 20 working days - all up-to-date stock information will be displayed on the relevant product page). All delivery prices quoted are for a door-to-door delivery service (ground floor main entrance) to a mainland UK address (as specified by our couriers). If there is restricted access to your delivery address please advise us at the time of placing your order so that we can ensure that we liaise with you regarding the delivery method used. (An additional charge may apply) All orders are checked thoroughly before leaving our premises. On receiving your goods, you should inspect them as soon as possible and any damage must be reported to Plastic Republic within 24 hours of delivery. Photographic evidence of damaged goods will be requested where necessary to enable us to make a claim from our carrier.
Returns
Your items will be packed and shipped with the greatest care.
If your items fail to arrive in good condition, you MUST advise us within 24 hours of receipt. Please email images of damaged product to support@plasticrepublic.co.uk who can arrange for replacements to be sent. If the items you have ordered are not suitable for your requirements or are a different size / colour / material than you expected, provided they are not custom made to order items, you can request a return within 14 days of receipt. To request a return please email support@plasticrepublic.co.uk If you wish to return an item, you will be responsible for returning the goods to us and must pay the costs of shipping for the return. Any goods returned must be received by us in the same resalable condition, protective film must not be removed and, as far as possible, in the same packaging as when they were delivered to you. It is vital that you obtain a proof of postage certificate when returning goods as we cannot be held responsible for items lost in transit to us. Bespoke custom made products and or standard products where branding or customisation has been added cannot be returned unless they are faulty or differ substantially from the item ordered. The decision to accept the return of custom made products is entirely at the discretion of Plastic Republic. Returns may be subject to a 15% restocking fee charged at Plastic Republic's discretion.
Updates and Improvements
Plastic Republic is continuously updating and improving its product designs to meet the needs of our customers.
Therefore, we accept no liability for any changes that have been made to the products detailed on our website. For more information view: Terms and Conditions
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